As a part of your research about logistics service providers, do ask them to supply you with references, preferably from some business in the same industry as yours. Only by talking with their previous clients will you be able to ascertain if the company’s claims are true. Don’t be afraid to call up the references they provide and talk to them. Ask them about their experiences with the freight transport company and how well were they able to live up to their promises. Talking to these people may even provide you with some insights that can help to determine if the logistics service provider will be able to meet your requirements.
Licenses and Insurance
One of the most important things to look for in a freight transport and logistics service provider is if they have the appropriate licenses and certifications. Thus be sure that the company you intend to hire meets all the necessary requirements to move your type of cargo and in the areas or regions that you need them delivered. This is especially true if your business is involved in the production and/or distribution of cargos and products that are under regulatory requirements like hazardous chemicals and others.
It is also a good idea to make sure that the freight transport and logistics service provider is properly insured against untoward incidents and accidents. This provides you with added protection for your cargo, and that you will be compensated should any untoward incident occurs.
Load size is another important consideration. This becomes even more important if your business ships LCL (Loads of Less than a Container). This is because there are companies that offer NSW country transport that only offers full-size loads. There are also some who offer LCL alongside full-size load transport, and if your business deals with both types shipment, it is best to look for a service provider that offers both. This way, you don’t have to keep switching service providers for both types of shipments.